Returns Policy

Our 30 day return policy gives you plenty of time to consider your purchase. That way you can be sure you made the right decision.

If for any reason you aren't satisfied, you can return any item in its original condition within 30 days of the date of shipment for a refund or an exchange. Its that simple.

If you have any questions about our return procedure, please don't hesitate to contact us at [email protected] or call +91 __________.

We can exchange your jewellery for any other item, give you another ring size, repair your item, or mount your diamond in a setting. Call to speak to a diamond consutlant.

Call +91 ___________.

 

Our Return Process

Once we receive your returned item and it is accepted, your refund or new item will be process in just few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than Khodiyar Jewellers), or damaged in anyway cannot be accepted for return. Returns with no Khodiyar Jewellers return code, and packages that are improperly packaged or uninsured will be refused receipt.

 

How to prepare a return?

To return a diamond or jewelry item to Khodiyar Jewellers, follow out three step process:

  1. Your Return Authorization Code. Call +91 __________ and you will be given a Authorization Code. Write this code on the return sticker found at the bottom of your original invoice. Affix the sticker to the outside of the box you are returning.

  2. Package Your Return. Place all the original packaging in the box, including appraisal and the diamond certificate.

  3. Insure Your Package. On your invoice, if the price of the item you're returning is listed as:

Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.